- Hooters Management Corp.
- 26133 US 19 North, Suite 100
- Clearwater, FL 33763
July 18, 2003
To: Virtual Surveillance
From: Jeffrey Hall - Director of Information Technologies
Subject: Video Surveillance
I am writing in reference to our video surveillance systems you have been installing at. our various locations throughout the country. I would like to thank you for the efforts you personally have made and the professional job Virtual Surveillance as a company has done with system setups and support. We looked at a few systems and companies before making our decision to choose your hardware solutions and web based software to meet our needs. Our research paid off. We could not be happier with the cameras, servers (DVR's), software and support that we have gotten from your company thus far.
As you know, it was amazing to us how Virtual Surveillance could have come in with a quote so much lower than some of your competitors and to be honest that had us a little worried about what we would end up with as far as product and ongoing support. However I am pleased to say that Virtual Surveillance has answered all of our concerns by providing an excellent product and support.
The web based software that you provide is the perfect solution for us as we have been able to tie it in with our intranet and allow the remote administration power we were looking for. The administrative staff and board of directors at Hooters have all found the software is very easy to use and valuable to our operations. Operation heads have taken advantage of the technology in many ways including seeing day to day operations and being able to communicate to unit level management on what they observed and how to improve day to day operations. We have already found the system paying for itself only half way through our rollout with having many incidents captured on video that helped save our company time and money. We look forward to continuing our relationship with your company as we continue to grow.
Hooters Management Corp.
Director of Information Technologies